Terms and conditions
Last updated 16 October 2026
OpenKerala is a free-to-play multiplayer browser game for entertainment. Playing is free; signed-in adults can optionally buy cosmetic costumes for their character (see Paid cosmetic items). By playing it you agree to these terms and to our privacy policy. If you do not agree, please do not use the game.
Who can play
You must be at least 13 years old to play. If you are under 18, please play with the permission of a parent or guardian.
Signing in with Google, which unlocks voice chat, friends, saved builds and feedback replies, is only for players aged 18 or older. When you sign in you confirm that you are 18 or older and that you agree to these terms and the privacy policy. Players under 18 can keep playing without signing in.
A stylised place, not a real one
The districts, routes, buses, shops and landmarks in the game are condensed and stylised, inspired by Kerala rather than reproducing it. Nothing in the game is a navigation map, a real timetable, or travel advice. Do not rely on it to get anywhere.
The money is not money
The rupee balance, ATM, shop sales, jobs, rentals and parking fees are entirely fictional. In-game cash has no real-world value. It cannot be bought with real money, sold, cashed out or traded for anything outside the game. The same is true of points (⭐), which are only earned by playing. Balances and progress may be reset at any time, for example after a long absence or a game update.
Paid cosmetic items
Some character costumes in the അലമാര (wardrobe) can be bought with real money, in Indian rupees. Each one shows its price before you pay. Buying is optional: the whole game can be played without paying anything.
- What you get: a licence to wear that costume on your character in OpenKerala, saved to the Google account you are signed in with. It is delivered to your account as soon as the payment is confirmed, usually within a minute.
- Cosmetic only: costumes change how your character looks. They give no gameplay advantage, in-game cash, points or prizes.
- No cash value: purchased items have no monetary value. They cannot be withdrawn, cashed out, transferred to another account, traded, resold or exchanged for money or anything else.
- Who can buy: only signed-in players aged 18 or older.
- Payments are processed by a secure third-party payment provider authorised in India. We never see or store your card, UPI or bank details.
- Refunds: purchases are final and non-refundable, except as set out in our refund and cancellation policy (for example, if a costume was not delivered or you were charged twice).
- Availability: costumes are offered from time to time, not always. Which costumes are on sale, and their prices, may change, and the shop may be closed at times. The price shown when you pay is the price you are charged.
- If we stop selling a costume, or close the shop, players who bought it keep it. If your account is removed for breaking these terms, purchased items are lost and are not refunded.
Voluntary support
When available, signed-in adults may choose to contribute ₹100, ₹200 or ₹500, or a custom whole-rupee amount from ₹1 to ₹10,000, to support the individual operating OpenKerala. There are no recurring payments; you can contribute again whenever you choose. This gives no goods, game rewards, ownership or financial return, is not a charitable donation or investment, and carries no representation of a charitable tax deduction. Playing stays free. Eligibility, recipient details, consent, payment verification and refunds are explained in the voluntary contribution terms. Contributions remain disabled until the recipient disclosures and payment setup are complete.
No gambling or real-money gaming
OpenKerala is an entertainment game only. It involves no betting, wagering, gambling, lotteries, games of chance for money, cash prizes or real-money gaming of any kind. Nothing in the game can be won for money, and nothing bought in it can be turned back into money.
Building and community plots
You can place and remove blocks inside the marked community plots. Those plots are shared, not owned. Other players can change or remove what you build, and we may remove builds or reset plots at any time. Public scenery, roads and buildings outside the plots cannot be edited. Do not try to work around those limits.
Shared trips
Drivers can post trips and other players can join them. Trips are a game feature only. Keep trip names and destinations within the conduct rules below.
The opinion board
The opinion board is a light-hearted in-game poll for fun. It is not a scientific survey or an official vote, and the people or options shown are not connected with, and do not endorse, OpenKerala. Each person gets one vote; trying to vote more than once is not allowed.
Advertisements, sponsored content and external links
We may display advertisements, sponsored content and promotional links on billboards and other in-game surfaces. Paid or sponsored placements will be identified as advertising or sponsored content. You do not have to click a promotion or buy an advertised product to play; playing stays free. Our privacy policy explains billboard measurement and information sharing.
An advertised offer is separate from OpenKerala costume purchases and voluntary contributions. Displaying an offer does not guarantee the advertised product, service or claims. Opening an external website is optional and requires your confirmation. That site's own terms, privacy policy and purchase/refund rules apply to your dealings with it. Nothing in this section limits rights or remedies you have under applicable law.
How to behave
This applies to voice chat, text chat, display names, trip names and anything you build. Do not:
- harass, threaten, bully or stalk anyone;
- post hateful content aimed at people's race, religion, caste, community, nationality, gender, sexuality or disability;
- share sexual content, or any content involving minors;
- spam, flood chat, post unauthorised advertising or promotions, or run scams; this restriction on player content does not prohibit placements published by OpenKerala;
- share anyone's personal information, including your own phone number or address;
- impersonate another player, a public figure, or our staff;
- break the law, or encourage anyone else to;
- cheat, use bots or automated tools, or exploit bugs to gain an advantage or disrupt others;
- attack, overload, reverse-engineer or try to break into the game or its servers.
Names and chat are checked automatically for offensive words. A blocked name may be replaced, and repeated blocked messages may pause your text chat.
Voice chat
Voice is optional, is for players 18 and older, and requires signing in with a Google account. Your microphone stays off until you allow it in your browser, and only transmits while you hold the mic button or the V key, or while you have switched it to stay on.
Public voice is a public space. Nearby players can hear you, and nothing stops them recording what they hear. Do not say anything you would not want repeated. We do not record voice chat; details are in the privacy policy.
Reports, moderation and suspension
Any player can report another. Reports are limited and counted once per reporter, so one person cannot force a result by reporting repeatedly. When several different people report the same player, that player's voice and text chat are suspended automatically.
Our moderators may also review reports and mute, remove, suspend or block any player, reset a name, or remove content, at our discretion, if we believe these terms have been broken or other players are at risk. If you believe you were suspended unfairly, contact us at the address below.
Your content
What you build and type stays yours. By placing it in the shared world you allow us and other players to display, change and remove it as part of normal play, and you confirm you have the right to share it.
Our content
The game, its artwork, code, sounds, name and logo belong to OpenKerala or its licensors. You may play and share screenshots or videos of your play, but you may not copy, resell or redistribute the game itself.
Other services
Signing in uses Google, and payments use a third-party payment provider; each has its own terms and privacy policy. We are not responsible for services we do not control.
Availability and changes to the game
OpenKerala is provided as it is and as available, with no warranty of any kind. We do not promise that the game will always be available, free of bugs, or that sessions, balances or builds will be preserved. We may update, pause, change or stop any part of the game at any time, including for maintenance.
Limits on our responsibility
To the fullest extent the law allows, we are not liable for any indirect or consequential loss, or any loss of data, in-game items or progress, arising from your use of the game. We are not responsible for what other players say, build or do. If someone is behaving badly, mute them and report them. Nothing in these terms limits rights you have under law that cannot be excluded.
Governing law
These terms are governed by the laws of India. Any dispute will be handled by the courts of Kerala, India, unless the law where you live gives you the right to bring it elsewhere.
Changes and ending your use
We may change these terms at any time; the date at the top shows the last update. Continuing to play after a change means you accept the new terms. You can stop playing whenever you like, and sign out from the Voice panel to disconnect your Google account.